Charles ( Charlie ) took a genuine interest in talking through the issue I had with my Triton’s DPF. He showed great technical knowledge & insight of the likely problem, before trying to just sell me the product. Whilst I didn’t require to purchase the DPF in the end, I would highly recommend using them for technical advice & expertise in this field. I would suggest that they have quality product/s based on their service & reputation and at much more competitive pricing then I had been offered on the OEM genuine part. I will be sure to use you and/or recommend your business in the future. Thank you Graham.